What is the turn-around time?

Materials are turned-around within 48-hours. Videos may take up to 76-hours.

How are pictures delivered?

Materials are shared through a third-party hosting platform. Once invoice is paid, the paywall is lifted and immediate access to download materials will be granted. 

How do I pay?

Upon scheduling you will receive a confirmation email with a link to a payable invoice. You can choose to pay early or wait until materials are delivered. We also accept Cash, Check and Venmo at the time of the photoshoot.

What format are pictures sent in?

Web/MLS-Compliant & High-Resolution versions.

Do you stage the house?

We do light staging to frame out a shot, but generally shoot the property "as-is".  Professional staging is recommended. Please feel free to download our complimentary "Pre-Photoshoot Staging Checklist"

Does anyone need to be there for the Photoshoot?

No, as long we are able to gain access to the property, the job will get done.

What is your cancellation policy?

A 24-hour notice of cancellation is required. Cancellations within 24-hours are subject to cancellation fees

How far will you travel?

As far as you need us! The first 20-miles are included then milage fees are incurred